Score from 549 reviews
- Crossroads Plaza Westlands Road, 00100 Nairobi,
Kenya - 
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Highlights
Complimentary wi-fi property-wide
Entirely smoke-free property
Comfortable family rooms
Complimentary guest parking
Sun-filled terrace
Luxurious spa and wellness centre
Complimentary wi-fi property-wideEntirely smoke-free propertyComfortable family roomsComplimentary guest parkingSun-filled terraceLuxurious spa and wellness centrePlease inform in advance of your expected arrival time. At The Crossroads Hotel, Westlands, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At The Crossroads Hotel, Westlands, guests under 18 may only check in if accompanied by a parent or legal guardian.
Deluxe Queen Room Description, photos, price, amenities
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- private entrance,
- waste bin,
- work desk,
- safe deposit box,
- iron,
- non-feather pillow (synthetic),
- bedside socket,
- air conditioning,
- wardrobe/closet,
- ironing facilities (iron and ironing board),
- interconnecting rooms available
- complimentary toiletries,
- bathtub or shower,
- shampoo,
- toilet,
- slippers,
- hairdryer,
- shower,
- conditioner,
- body soap,
- private bathroom,
- toilet paper
- flat-screen tv,
- television (tv),
- telephone,
- streaming services (e.g., netflix)
- refrigerator,
- dining area,
- bottled water,
- electric kettle
- wake-up service,
- key card access,
- towels,
- bed linen,
- wake-up call/alarm clock,
- alarm clock
- city view,
- view,
- quiet street view
- entire unit wheelchair accessible,
- upper floors accessible by lift (to room),
- walk-in shower (no step),
- lift access (to room)
- board games/puzzles (in room)
- smoke detector,
- carbon monoxide detector
- air purifier
- individually controlled air conditioning for room
- hand sanitiser (in room)
- dedicated concierge services (for executive guests),
- complimentary use of conference room/business centre (depending on room type)
Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with streaming services, a private entrance, a dining area, a wardrobe as well as city views. The unit is equipped with 1 bed.
Room size:
Deluxe Queen Room - 20 m2
Bedroom 1 – Large bed (King size)
Max persons: 2 
Superior King Room Description, photos, price, amenities
- ironing facilities (iron and ironing board),
- safe deposit box,
- bedside socket,
- carpeted floor,
- tumble dryer (for clothes),
- work desk,
- waste bin,
- iron,
- air conditioning,
- non-feather pillow (synthetic),
- seating area,
- private entrance,
- wardrobe/closet,
- baby cot/crib
- complimentary toiletries,
- hairdryer,
- slippers,
- shampoo,
- shower,
- private bathroom,
- toilet paper,
- bathtub or shower,
- bathrobe,
- body soap,
- toilet,
- conditioner
- television (tv),
- telephone,
- streaming services (e.g., netflix),
- flat-screen tv
- refrigerator,
- dining area,
- electric kettle,
- bottled water,
- wine glasses
- wake-up call/alarm clock,
- bed linen,
- towels,
- alarm clock,
- key card access,
- wake-up service
- city view,
- view
- lift access (to room),
- upper floors accessible by lift (to room),
- entire unit wheelchair accessible,
- walk-in shower (no step)
- board games/puzzles (in room)
- smoke detector,
- carbon monoxide detector
- air purifier
- individually controlled air conditioning for room
- hand sanitiser (in room)
- complimentary use of conference room/business centre (depending on room type),
- dedicated concierge services (for executive guests)
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with streaming services, a private entrance, a seating area, a dining area as well as city views. The unit is equipped with 1 bed.
Room size:
Superior King Room - 30 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
King Studio Description, photos, price, amenities
- ironing facilities (iron and ironing board),
- work desk,
- sofa,
- baby cot/crib,
- waste bin,
- iron,
- seating area,
- carpeted floor,
- air conditioning,
- non-feather pillow (synthetic),
- wardrobe/closet,
- bedside socket,
- safe deposit box,
- tumble dryer (for clothes),
- private entrance
- bathtub or shower,
- slippers,
- shower,
- toilet,
- private bathroom,
- complimentary toiletries,
- bathrobe,
- body soap,
- hairdryer,
- toilet paper,
- conditioner,
- shampoo
- flat-screen tv,
- telephone,
- streaming services (e.g., netflix),
- television (tv)
- toaster,
- bottled water,
- electric kettle,
- dining area,
- tea and coffee making facilities,
- wine glasses,
- kitchenette,
- microwave,
- refrigerator,
- dining table,
- kitchenware
- wake-up service,
- bed linen,
- alarm clock,
- wake-up call/alarm clock,
- towels,
- key card access
- view,
- city view
- upper floors accessible by lift (to room),
- entire unit wheelchair accessible,
- walk-in shower (no step),
- lift access (to room)
- board games/puzzles (in room)
- fire extinguisher (in room/apartment),
- carbon monoxide detector,
- smoke detector
- air purifier
- individually controlled air conditioning for room
- hand sanitiser (in room)
- complimentary use of conference room/business centre (depending on room type),
- dedicated concierge services (for executive guests)
Offering free toiletries and bathrobes, this studio includes a private bathroom with a walk-in shower, a hairdryer and slippers. Meals can be prepared in the well-fitted kitchenette, which is fitted with a refrigerator, kitchenware, a microwave and a toaster. The air-conditioned studio offers a flat-screen TV with streaming services, a private entrance, a tea and coffee maker, a seating area as well as city views. The unit is equipped with 1 bed.
Room size:
King Studio - 34 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
Deluxe Double Room Description, photos, price, amenities
- wardrobe/closet,
- private entrance,
- non-feather pillow (synthetic),
- iron,
- air conditioning,
- waste bin,
- ironing facilities (iron and ironing board),
- bedside socket,
- work desk,
- safe deposit box,
- seating area,
- baby cot/crib
- shower,
- complimentary toiletries,
- toilet paper,
- slippers,
- bathtub or shower,
- hairdryer,
- shampoo,
- conditioner,
- private bathroom,
- body soap,
- toilet
- telephone,
- streaming services (e.g., netflix),
- television (tv),
- flat-screen tv
- dining area,
- electric kettle,
- bottled water,
- refrigerator
- wake-up call/alarm clock,
- key card access,
- alarm clock,
- bed linen,
- wake-up service,
- towels
- view,
- city view
- lift access (to room),
- upper floors accessible by lift (to room),
- entire unit wheelchair accessible,
- walk-in shower (no step)
- board games/puzzles (in room)
- carbon monoxide detector,
- smoke detector
- air purifier
- individually controlled air conditioning for room
- hand sanitiser (in room)
- dedicated concierge services (for executive guests),
- complimentary use of conference room/business centre (depending on room type)
Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with streaming services, a private entrance, a seating area, a dining area as well as city views. The unit provides 1 bed.
Room size:
Deluxe Double Room - 24 m2
Bedroom 1 – Large bed (King size)
Max persons: 2
Deluxe Twin Room Description, photos, price, amenities
- seating area,
- wardrobe/closet,
- bedside socket,
- iron,
- waste bin,
- work desk,
- safe deposit box,
- non-feather pillow (synthetic),
- private entrance,
- air conditioning,
- ironing facilities (iron and ironing board)
- body soap,
- shampoo,
- private bathroom,
- toilet,
- toilet paper,
- complimentary toiletries,
- slippers,
- hairdryer,
- shower,
- conditioner,
- bathtub or shower
- flat-screen tv,
- telephone,
- streaming services (e.g., netflix),
- television (tv)
- dining area,
- bottled water,
- electric kettle,
- refrigerator
- bed linen,
- key card access,
- towels,
- alarm clock,
- wake-up call/alarm clock,
- wake-up service
- city view,
- view
- lift access (to room),
- walk-in shower (no step),
- entire unit wheelchair accessible,
- upper floors accessible by lift (to room)
- board games/puzzles (in room)
- smoke detector,
- carbon monoxide detector
- air purifier
- individually controlled air conditioning for room
- hand sanitiser (in room)
- complimentary use of conference room/business centre (depending on room type),
- dedicated concierge services (for executive guests)
Offering free toiletries, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV with streaming services, a private entrance, a seating area, a dining area as well as city views. The unit is furnished with 2 beds.
Room size:
Deluxe Twin Room - 24 m2
Bedroom 1 – Single bed
Max persons: 2
Comfort Triple Room with Shower Description, photos, price, amenities
- safe deposit box,
- seating area,
- waste bin,
- work desk,
- bedside socket,
- ironing facilities (iron and ironing board),
- sofa,
- wardrobe/closet,
- carpeted floor,
- private entrance,
- baby cot/crib,
- air conditioning,
- iron,
- non-feather pillow (synthetic)
- bathtub or shower,
- toilet,
- private bathroom,
- shower,
- bathrobe,
- shampoo,
- body soap,
- complimentary toiletries,
- toilet paper,
- slippers,
- conditioner,
- hairdryer
- streaming services (e.g., netflix),
- flat-screen tv,
- television (tv),
- telephone
- wine glasses,
- refrigerator,
- electric kettle,
- tea and coffee making facilities,
- kitchenette,
- microwave,
- bottled water,
- dining area,
- kitchenware,
- toaster,
- dining table
- wake-up service,
- bed linen,
- wake-up call/alarm clock,
- towels,
- alarm clock,
- key card access
- view,
- city view
- walk-in shower (no step),
- entire unit wheelchair accessible,
- lift access (to room),
- upper floors accessible by lift (to room)
- board games/puzzles (in room)
- fire extinguisher (in room/apartment),
- smoke detector,
- carbon monoxide detector
- air purifier
- individually controlled air conditioning for room
- hand sanitiser (in room)
- dedicated concierge services (for executive guests),
- complimentary use of conference room/business centre (depending on room type)
Offering free toiletries and bathrobes, this triple room includes a private bathroom with a walk-in shower, a hairdryer and slippers. Meals can be prepared in the well-fitted kitchenette, which is fitted with a refrigerator, kitchenware, a microwave and a toaster. The spacious air-conditioned triple room offers a flat-screen TV with streaming services, a private entrance, a tea and coffee maker, a seating area as well as city views.
Room size:
Comfort Triple Room with Shower - 34 m2
Bedroom 1 – Single bed, Large bed (King size)
Max persons: 3
Deluxe Family Suite Description, photos, price, amenities
- air conditioning,
- ironing facilities (iron and ironing board),
- bedside socket,
- seating area,
- safe deposit box,
- interconnecting rooms available,
- carpeted floor,
- wardrobe/closet,
- non-feather pillow (synthetic),
- tumble dryer (for clothes),
- iron,
- work desk,
- sofa,
- baby cot/crib,
- waste bin,
- private entrance
- slippers,
- bathtub or shower,
- shower,
- body soap,
- hairdryer,
- additional bathroom,
- toilet,
- shampoo,
- conditioner,
- additional toilet,
- bathrobe,
- private bathroom,
- complimentary toiletries,
- toilet paper
- television (tv),
- flat-screen tv,
- streaming services (e.g., netflix),
- telephone
- kitchenware,
- kitchenette,
- microwave,
- wine glasses,
- electric kettle,
- tea and coffee making facilities,
- bottled water,
- toaster,
- refrigerator,
- dining area,
- dining table
- bed linen,
- key card access,
- wake-up service,
- wake-up call/alarm clock,
- towels,
- alarm clock
- city view,
- view
- lift access (to room),
- walk-in shower (no step),
- entire unit wheelchair accessible,
- upper floors accessible by lift (to room)
- board games/puzzles (in room)
- smoke detector,
- carbon monoxide detector
- air purifier
- individually controlled air conditioning for room
- hand sanitiser (in room)
Featuring free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The fully equipped kitchenette has a refrigerator, kitchenware, a microwave and a toaster. The spacious air-conditioned family room features a flat-screen TV with streaming services, a private entrance, a tea and coffee maker, a seating area as well as city views.
Room size:
Deluxe Family Suite - 56 m2
Bedroom 1 – Single bed
Max persons: 4
Deluxe Suite Description, photos, price, amenities
- carpeted floor,
- wardrobe/closet,
- ironing facilities (iron and ironing board),
- iron,
- seating area,
- work desk,
- tumble dryer (for clothes),
- air conditioning,
- private entrance,
- waste bin,
- baby cot/crib,
- bedside socket,
- safe deposit box,
- sofa
- private bathroom,
- bathtub or shower,
- shampoo,
- shower,
- additional bathroom,
- slippers,
- additional toilet,
- conditioner,
- toilet,
- body soap,
- complimentary toiletries,
- hairdryer,
- toilet paper,
- bathrobe
- television (tv),
- telephone,
- flat-screen tv,
- streaming services (e.g., netflix)
- refrigerator,
- bottled water,
- kitchenette,
- dining area,
- microwave,
- electric kettle,
- wine glasses,
- toaster,
- kitchenware,
- dining table,
- tea and coffee making facilities
- wake-up call/alarm clock,
- towels,
- wake-up service,
- key card access,
- alarm clock,
- bed linen
- city view,
- view
- walk-in shower (no step),
- lift access (to room),
- upper floors accessible by lift (to room),
- entire unit wheelchair accessible
- board games/puzzles (in room)
- smoke detector,
- carbon monoxide detector
- air purifier
- individually controlled air conditioning for room
- hand sanitiser (in room)
This spacious suite comes with 1 living room, 1 separate bedroom and 2 bathrooms with a walk-in shower and free toiletries. The well-fitted kitchenette has a refrigerator, kitchenware, a microwave and a toaster. The air-conditioned suite features a flat-screen TV with streaming services, a private entrance, a tea and coffee maker, a seating area as well as city views. The unit is furnished with 2 beds.
Room size:
Deluxe Suite - 56 m2
Bedroom 1 – Extra-large double bed (Super-king size)
Max persons: 2
Choose your ideal room at The Crossroads Hotel, Westlands
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Deluxe Queen Room
- Superior King Room
- King Studio
- Deluxe Double Room
- Deluxe Twin Room
- Comfort Triple Room with Shower
- Deluxe Family Suite
- Deluxe Suite
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
Before booking, check other guests' reviews
Reviews will help you better prepare for a pleasant stay!
Facilities and services
General property information
parking available, pets are welcome, complimentary parking, on-site parking, private parking area, wi-fi throughout the property
On-site activities & leisure
wildlife safari drives, guided walking tours, bar happy hour, local culture tours or classes
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
on-site restaurant, in-room dining service, hotel bar, breakfast served in room, take-away lunches, café/snack bar, special dietary menus (on request), children's meals, child-friendly buffet, selection of wine/champagne, fresh fruit selection
Pools, spa & wellness
spa & wellness sanctuary, massage therapies, full spa amenities, curated spa/wellness packages, romantic couples massage, comprehensive full body massage
Transport & getting around
convenient airport shuttle, shuttle service (surcharge applies), airport transfer (surcharge applies), disabled-access parking, airport meet and greet / pick up, convenient airport drop off, general shuttle transport
Reception & guest support
24/7 front desk, quick check-in/check-out, currency exchange service, baggage hold, guest concierge services, individual check-in/check-out, invoices available
Shared spaces for guests
outdoor terrace area, guest lounge / tv room, patio/outdoor seating
Family & entertainment
professional babysitting/childcare, selection of board games/puzzles
Cleanliness & housekeeping
guest laundry service, professional dry cleaning, efficient ironing service, in-room trouser press, regular daily housekeeping
Business & conference facilities
conference and banquet facilities, business services center, fax and photocopying services
Other property amenities
smoke-free rooms, spacious family rooms, elevator access, entirely non-smoking property, individually controlled air conditioning, allocated smoking zone, secure key card entry
Property safety & security
in-room safety deposit box, round-the-clock security personnel, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, hand sanitiser readily available in rooms and key areas, guest health screening procedures in place, comprehensive first-aid kit accessible, access to qualified healthcare professionals, guest thermometers provided by the property, complimentary face masks available for guests
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, convenient mobile app for room service orders
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, guest rooms sealed post-cleaning for safety, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, hygienic takeaway breakfast containers, securely packaged food deliveries
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
Complimentary guest parking! The facility offers free on-site parking with dedicated private and accessible parking areas.
Check-in, check-out, and payment policies
Check-inFrom 14:00 Until 00:00 hours
Check-outFrom 00:00 Until 00:00 hours
Children and extra bedsChildren from 0 to 10 years old pay 10.00 USD per night using extra bed. Children from 11 to 16 years old pay 20.00 USD per night using extra bed. Children from 0 to 6 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are permitted with no additional fee.
Languages spoken
Contact methodsMap
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Frequently Asked Questions (FAQ)
- Deluxe Queen Room
- Superior King Room
- King Studio
- Deluxe Double Room
- Deluxe Twin Room
- Comfort Triple Room with Shower
- Deluxe Family Suite
- Deluxe Suite
